Professional Skills Development

Building Successful Business by Building Successful People

P.O. Box 298       Alamance, NC  27201

336-213-3505

The Essential Skills Matrix© was developed by Phil Bowers to illustrate not only the skills required to be truly effective, but to show how these essential skills interact and support the others....... creating, in fact, a personal

Web of Success!

Topics Include:

Ù                  Communications

Þ      Essential link to all other skills

Þ      Purpose is understanding

Þ      Technology is not the solution

Ù                  Goal Setting 

Þ      Who does what….by when….and who’s checking?

Þ      Are goals really tied to our mission?

Ù                  Measures 

Þ      You only get what you measure…..and review.

Þ      Results that are measured and reviewed increase performance.

Þ      No secrets.

Ù                  Time Management

Þ      Time is NOT a renewable resource….you can run out.

Þ      Not only about personal priorities

Þ      Valuing the organization’s time and using it wisely

Þ      Finding time is a crowded schedule

Ù                  Delegation

Þ      Single best way to leverage a manager’s time

Þ      Avoid “upward delegation”, taking on tasks from your reports

Þ      Instills trust, promotes employee growth

Ù                  Accountability 

Þ      Change from accountable for….to….accountable to.

Þ      Work for “Real Results”  as opposed to no results + an excuse

Þ      Linking personal behavior to corporate mission

Ù                  Expectations 

Þ      Expectations not rules, how this changes the dialog.

Þ      Promotes Accountability

Þ      Promotes Choice

Ù                  Motivation

Þ      Understanding internal vs. external, lasting vs. temporary

Þ      Administered and Natural  Consequences

Þ      Knowing the difference in  motivation, discipline and environmental influences

Ù                  Thinking 

Þ      Change the way you think….change the way you work.

Þ      Mission, Strategies. Option,  Solutions - come from how we  are willing to think

Ù                  Team Formation 

Þ      Why are we here?  How will we work?  

Þ      Team missions

Þ      Operating and performance agreements

Þ      Teamwork takes all the other skills

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